COURSE UNIT TITLE

Offered By

BUSINESS ADMINISTRATION

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASISTANT PROFESSOR BANU ATREK

Offered to

International Business and Trade
BUSINESS ADMINISTRATION

Course Objective

It is aimed to provide students a thorough understanding of the strategic importance of quality management and how quality management techniques can be used to provide a competitive advantage in the marketplace.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

Foster, S.T. (2013). Managing Quality An Integrative Approach, Prentice-Hall, Inc. Upper Saddle River, New Jersey

Planned Learning Activities and Teaching Methods

1. Lecture
2. Group Work
3. Presentations
4. Class Discussions
5. Term Project

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

Topic Presentation
Students will form groups for the presentation of different quality awards and quality standards. No report is required. BUT all groups should submit their presentation handouts(printout) to the instructor. Max. Time allowed for presentations is 10 minutes and each student should make a presentation.

Article Presentation
Each student will form a group and should select 2 different academic articles from the database of our library. Do not forget to get the approval for the articles from the instructor. All students should read and analyze the articles, write a summary for both of the articles and present them.

Language of Instruction

English

Course Policies and Rules

1. Students should attend 70% of the course.
2. Late submissions will not be accepted.

Contact Details for the Lecturer(s)

banu.atrek@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes