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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS EMT 3015 QUALITY IMPROVEMENT ELECTIVE 3 0 0 5

Offered By

Econometrics

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR IPEK DEVECI KOCAKOÇ

Offered to

Econometrics Econometrics

Course Objective

The main objective of the course is to give the student information and skills about quality improvement and explain analytical and statistical techniques about quality improvement of a production or a service process

Learning Outcomes of the Course Unit

1   To be able to introduce quality improvement 2   To be able to use 7 basic and 7 new tools to interpret the quality of a process. 3   To be able to apply techniques for measuring a process performance 4   To be able to apply quality improvement techniques by way of a team work 5   To be able to present techniques to improve quality in design phase.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Seven Quality Improvement Tools: Histogram, Control Chart 2 Failure Modes and Effect Analysis 3 Pareto Diagram 4 Cause and Effect Diagram 5 Control Charts 6 Scatter Diagrams 7 Flow Charts, Seven New Tools: Relations Diagram, Tree Diagrams 8 Mid-term 9 Mid-term 10 Process Decision Program Charts 11 Matrix Diagrams 12 Relations Digraph 13 Prioritization Matrix 14 Arrow Diagram

Recomended or Required Reading

1- Ahmet Ozturk (2009), Kalite Yönetimi ve Planlaması, Ekin Kitabevi. 2- Tague, N. R. (2005) The Quality Toolbox, ASQ Press, Wisconsin.

Planned Learning Activities and Teaching Methods

This course will be presented using class lectures, class discussions, overhead projections, and demonstrations

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 MTEG MIDTERM GRADE MTEG * 1 3 FIN FINAL EXAM 4 FCGR FINAL COURSE GRADE MTEG * 0.40 + FIN * 0.60 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTEG * 0.40 + RST * 0.60

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 2 24 Preparation for midterm exam 1 25 25 Preparation for final exam 1 28 28 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 115

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 LO.1 1 LO.2 1 LO.3 1 LO.4 1 LO.5 1