COURSE UNIT TITLE

: CROSS CULTURAL STUDIES IN CONSUMER BEHAVIOR

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
IBS 3151 CROSS CULTURAL STUDIES IN CONSUMER BEHAVIOR ELECTIVE 3 0 0 5

Offered By

International Business and Trade

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASISTANT PROFESSOR ÖZGE ÖZGEN

Offered to

International Business and Trade

Course Objective

This course will introduce the students to the topic of consumer behavior, but from a cross-cultural point of view. The fundamental premise of this course is to provide students a conceptual base for understanding the behavior of consumers within the marketing system and the effects of cultural differences on each concept of consumer behavior. In this course, the students will evaluate the consumers and their behavior by emphasizing the cultural differences.

Learning Outcomes of the Course Unit

1   Students will be able to demonstrate understanding of basic consumer behavior concepts to understand the influence of having insights about consumer behavior on marketing decisions
2   Students will be able to become familiar with major concepts of culture and cross-cultural consumer behavior to recognize their role and importance in the international business system.
3   Students will be able to identify the interactions among different cultures in order to elaborate the consumer behavior decision making process in a manner consistent with the cultural diversity
4   Students will be able to acquire the skills to collect and interpret consumer behavior data by using library and online resources to understand how to enhance their analytical thinking abilities.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 A General Discussion: Cross-Cultural Consumer Behavior
2 Globalization and Global Consumer Culture, Global Marketing Versus Cross-Cultural Marketing
3 What Is Culture Its Definition, Dimensions, And Process
4 Convergence and Divergence in Consumer Behavior
5 Culture s Influences On The Consumer: Attributes The Concept of Self, Personality, Identity and Image, Attitude and Behavior, Lifestyle
6 Culture s Influences On The Consumer: Attributes The Concept of Self, Personality, Identity and Image, Attitude and Behavior, Lifestyle
7 Culture s Influences On The Social Process Motivation, Needs, and Drives, Emotion, Family and Relationships, Group Processes
8 Case Study
9 Culture s Influences On The Social Process Motivation, Needs, and Drives, Emotion, Family and Relationships, Group Processes
10 Culture s Influences On Mental Processes Learning and Memory, Information Processing, Perception
11 Culture s Influences On Mental Processes Learning and Memory, Information Processing, Perception
12 Group Presentations Country X s Culture and Consumer Behaviors and Marketing Implications of their Consumer Behaviors

Recomended or Required Reading

Marieke de Mooij, (2011), Consumer Behavior and Culture: Consequences for Global Marketing and Advertising Second Edition, SAGE Publications, Inc
Geert Hofstede (2001), Culture s Consequences: Comparing Values, Behaviors, Institutions, And Organizations Across Nations, Second Edition. Sage.
Jan Callebaut et al. (2000), Cross-Cultural Window on Consumer Behavior. Coronet Books
A. Coskun Samli (1995), International Consumer Behavior: Its Impact on Marketing Strategy Development. Quorum Books
Solomon, Michael R. (2007). Consumer Behavior: Buying, Having, and Being. 7th Edition, New Jersey: Pearson Prentice Hall.

Planned Learning Activities and Teaching Methods

1. Lectures
2. Discussions
3. Group Studies
4. Case Studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MT Midterm
2 ASS Assignment
3 FCG FINAL COURSE GRADE MT * 0.40 + ASS * 0.60

Further Notes About Assessment Methods

None

Assessment Criteria

1. The learner will clearly define the basic consumer behavior concepts in midterm and final exams.
2. The learner will use necessary consumer behavior concepts to explain the decision-making processes of consumers in class discussions.
3. The learner will present the solution of case studies which includes cross-cultural consumer decision making problems and actively contribute to the class discussions.
4. The learner will address the major concepts of culture in essays and will interpret cross clutural differences in consumer behavior decision making and the effects of them on marketing strategies by executing group studies.
5. The groups formed by learners will collect , analyze and interpret the statistical consumer behavior data in different sectors related to current and future market trends and they will display the findings and interpretations by written and oral presentations

Language of Instruction

English

Course Policies and Rules

1. Plagiarism of any type will result in disciplinary action.
2. Attending at least 70 percent of lectures is mandatory.
3. All assignments should be submitted on time. Otherwise will not be accepted.

Contact Details for the Lecturer(s)

ozge.ozgen@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Tutorials 0 0 0
Preparations before/after weekly lectures 12 2 24
Preparation for midterm exam 1 5 5
Preparation for final exam 0 0 0
Preparation for quiz etc. 0 0 0
Preparing Individual Assignments (Term Projects etc.) 0 0 0
Preparing Group Assignments (Term Projects etc.) 5 7 35
Preparing presentations 5 3 15
Other: Case Study 1 5 5
Final 0 0 0
Midterm 1 1,5 2
Quiz etc. 0 0 0
TOTAL WORKLOAD (hours) 122

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.135
LO.2454
LO.3444
LO.4344