COURSE UNIT TITLE

:

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TDS 2280 ANALYSIS OF EXAMPLE CASE COMPULSORY 2 0 0 2

Offered By

Medical Documentation and Secretariat

Level of Course Unit

First Cycle(Bachelor's Degree)/Second Cycle(Master's Degree)

Course Coordinator

INSTRUCTOR NARFIDE MERGEN

Offered to

Medical Documentation and Secretariat

Course Objective

With this course in career encountered or possible problems encountered over the students events example solution-oriented approach to problems, individual or organisational problem sources, this problem is related to a previously take measures and problems solving skills, is intended to develop a creative format.

Learning Outcomes of the Course Unit

1   The problem on the problems encountered in business life resources and improves the ability of systematic thinking in relation to the solution.
2   Internet access has problems you can resolve using information theory.
3   The problems and solution of the holistic perspective can be improved the ability to look at.
4   When problems occur in any work environment and relationships, you can effectively communicate.
5   Organization and coordination of administrative process analysis can do.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Dating, introduction to the course Information Thought Systematics Association
2 Problem-solving concept and Stages
3 Problem-Solving Techniques
4 Case Analysis 1 Office management operations relating to problems
5 Case Analysis 2 Office management operations relating to problems
6 Case study Analysis 3 The problems relating to conduct patient operations
7 1. midterm exam
8 Case study Analysis 4 Correspondence and files for problems
9 Case study Analysis 5 Archiving of problems
10 Case study Analysis 6 The problems for the Organization
11 Case study Analysis 7 The problems for the Organization
12 Case study Analysis 8 Communication related problems
13 Case study Analysis 9 Crisis coordination
14 Case study Analysis 10 Ethical problems

Recomended or Required Reading

1. Office Management and Secretariat Case Study Analysis, Nuran Ozturk Mills, 2003,
Ankara, Turkey.
2. Paths Problem Solving, Murat Fuller, 2007
3. SVET, Office Management and Secretarial Problem Solving Module, 2008
4. Creative Problem Solving, Assoc. Dr. Nurdan Kalayci
5. Learning - Teaching Process, John Saban, Nobel Publishing, 2002
6. Active Learning, Kamile Un Açıkgöz, Education, World Publications, 2003
7. The information obtained as a result of the interviews with hospital staff, patients
prepared in the framework
8. Was prepared according to the problems faced by students during internships cases

Planned Learning Activities and Teaching Methods

Instructor course presentations, students case resolve presentations, questions and answers, discussion.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 AR ArasınavTeo
2 ASG ASSIGNMENT
3 FCGR FINAL COURSE GRADE AR * 0.60 + ODV * 0.40
4 FINT FINAL EXAM (THEORY)
5 FINAP FINAL (ASSIGNMENT / PROJECT)
6 FCGR FINAL COURSE GRADE FNT * 0.80 + FNO * 0.20
7 FCG FINAL COURSE GRADE VOR * 0.50 + FN * 0.50
8 RSTT RESIT (THEORY)
9 RSTAP RESIT (ASSIGNMENT / PROJECT)
10 RST RESIT BTT * 0.80 + BTO * 0.20
11 FCGR FINAL COURSE GRADE (RESIT) VOR * 0.50 + BUT * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

The Secretariat related to the profession of one or a few examples of the event prepared to analyse written exam given to them by students and instructors in different instance that contains the events to problem solving technical problems in accordance with their homework by analyzing the presentations during the practices or internships, where they live or hatched by identifying a problem solution proposals together with a homework.

Assessment Criteria

(Midterm Exam (teo)%30+Presentation %20+Final Exam(teo) %40+Homework %10

Language of Instruction

Course Policies and Rules

The course is done within the framework of SHMYO Education and Examination Rules of Practice and evaluated.

Contact Details for the Lecturer(s)

e-mail: narfide.erdem@deu.edu.tr Tel: 0 232 412 4738

Office Hours

Weekly course program, including course days

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 3 2 6
Case study 10 2 20
Preparation for midterm exam 1 2 2
Preparation for final exam 1 2 2
Preparing assignments 1 5 5
Preparing presentations 1 13 13
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 50

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16
LO.11
LO.21
LO.31
LO.41
LO.51

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

HOME / ABOUT US / DEGREE PROGRAMMES / GENERAL INFORMATION FOR STUDENTS / INTERNATIONAL RELATIONS