COURSE UNIT TITLE

: KNOWLEDGE OF PROTOCOL

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TDS 2295 KNOWLEDGE OF PROTOCOL COMPULSORY 2 0 0 2

Offered By

Medical Documentation and Secretariat

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

INSTRUCTOR NARFIDE MERGEN

Offered to

Medical Documentation and Secretariat

Course Objective

In this lesson, students, social life and business environment to have students understand the place and importance of the Protocol; in the business world and social use to gain the protocol information in their lives; contact the appropriate place and time, this information resides in individuals and institutions working with the behavior to be exhibited and the ability to develop applications; These rules do not represent a health personnel working institution that implements and the other is intended to give employees the ability to be an example.

Learning Outcomes of the Course Unit

1   Can explain the meaning and importance of the Protocol.
2   In business life, you could define the organizational hierarchy and protocol rules.
3   Regulating the rules of business efficiency business life and explain the impact the success of the work.
4   Institutions and organizations can define and apply the rules of the Protocol applied.
5   Written and oral communication is implemented in the Protocol, you can define and apply the rules.
6   Protocol types, precedence and can explain and apply of leading rankings.
7   Meetings and official ceremonies can implement the Protocol.
8   Reconstructing the ast-parent relationships and the rules that should be applied to the differences between knows and can apply.
9   Interpersonal communication and knows the rules of respect and courtesy, and may implement.
10   Appointment, visiting and guest can define the principles to be applied in the Protocol and can apply.
11   Know the rules of social behavior and clothing and can apply.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Protocol Concept
2 Rules Governing Social Life
3 Job regulating the rules your life
4 Institutions and organizations that Implemented the Protocol Rules
5 Institutions and organizations that Implemented the Protocol rules: Ast-parent relationships
6 Institutions and organizations that Implemented the Protocol rules: the rules of the Protocol on the phone
7 1. midterm exam
8 Institutions and organizations that Implemented the Protocol rules: the rules of the Protocol in written and oral communication
9 Institutions and organizations that Implemented the Protocol rules: rules of Protocol in car hire
10 Institutions and organizations that Implemented the Protocol rules: the external appearance and protocol rules
11 Corporate Protocol rules to apply at events: Ceremonies
12 Corporate Protocol rules to apply at events: meetings and Events
13 Corporate Activities Applicable Protocol rules: Visits
14 Corporate Protocol rules to apply at events: celebration of thanks and Sympathy

Recomended or Required Reading

For Recommended Reading:
Main source:
Help resources:
1. Protokol Yönetimi: Kamusal Yaşamda Protokol Kuralları, Nihat AYTÜRK, Türkiye ve Ortadoğu Amme Idaresi Enstitüsü Yayınları,2004
2. Protokol Bilgisi, Mehmet ALTINÖZ, Hasan TUTAR, Kadir BAYRAKTAR, Nobel Yayınları,2006
3. Protokol Bilgisi, Sevinç, N., Detay Yayıncılık, Ankara, 2004
4. Iş Ortamında Protokol, Mehmet ALTINÖZ, Hasan TUTAR, Nobel Yayınları, 2006

References:

Other course materials: Lesson presentation notes

Planned Learning Activities and Teaching Methods

Instructor course presentations, questions and answers, discussion, case study.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 AR ArasınavTeo
2 ASG ASSIGNMENT
3 FCGR FINAL COURSE GRADE AR * 0.60 + ODV * 0.40
4 FCGR FINAL COURSE GRADE
5 FCG FINAL COURSE GRADE VOR * 0.50 + FN * 0.50
6 RST RESIT
7 FCGR FINAL COURSE GRADE (RESIT) VOR * 0.50 + BUT * 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

Midterm Exam %30+Homework %20+Final Exam %50

Language of Instruction

Turkish

Course Policies and Rules

Course, fundamentals of application is made within the framework of the SHMYO and examinations and evaluated.

Contact Details for the Lecturer(s)

e-mail: narfide.erdem@deu.edu.tr Tel: 0 232 412 4738

Office Hours

Weekly course program, including course days

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 2 26
Preparation for midterm exam 1 4 4
Preparation for final exam 1 6 6
Preparing assignments 1 12 12
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 50

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16
LO.11
LO.21
LO.31
LO.41
LO.5
LO.6
LO.7
LO.8
LO.9
LO.10
LO.11

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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