Description of Individual Course Units
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Offered By |
Program of Tourismand Hotel Manegement |
Level of Course Unit |
Short Cycle Programmes (Associate's Degree) |
Course Coordinator |
Offered to |
Program of Tourismand Hotel Manegement |
Course Objective |
To provide the students with competences on using their foreign language effectively in proposed sales, upselling, dealing with complaints of guests, communicating with other companies (foreign tour operators, travel companies etc.) to improve the quality of service. |
Learning Outcomes of the Course Unit |
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Mode of Delivery |
Face -to- Face |
Prerequisites and Co-requisites |
None |
Recomended Optional Programme Components |
None |
Course Contents |
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Recomended or Required Reading |
Face2Face Elementary Course Book, Chris Redston &Gillie Cunningham |
Planned Learning Activities and Teaching Methods |
Lecturing. |
Assessment Methods |
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*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable. |
Further Notes About Assessment Methods |
None |
Assessment Criteria |
To be announced. |
Language of Instruction |
Turkish |
Course Policies and Rules |
Will be announced. |
Contact Details for the Lecturer(s) |
Will be announced. |
Office Hours |
Will be announced. |
Work Placement(s) |
None |
Workload Calculation |
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Contribution of Learning Outcomes to Programme Outcomes |
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