Dokuz Eylül University Information Package / Courses Catalog

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type Of Course	D	U	L	ECTS
ÇIN 7041	DISPUTE MANAGEENT	COMPULSORY	3	0	0	6

Offered By

Human Resources

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASISTANT PROFESSOR CEMILE ÇETIN

Offered to

Human Resources

Course Objective

Create theoretical background on career management and processes, bring skills about
installing and useing the system in practice, actualizing career guidance specific
characteristics of the clients.

Learning Outcomes of the Course Unit

1	Being able to create specific career structure for clients
2	Being able to have knowledge of the new career structures and directing clients
3	Being able to to realize the potential problems in career management
4	Being able to learn career management tools and share with the clients
5	Being able to offer an alternative to entrepreneurship as a career choice to

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week	Subject	Description
1	Concept of Conflict
2	Theories of Conflict
3	Causes of Conflict
4	Types of Conflict
5	Results of Conflict
6	Methods of Dispute Resolution
7	Methods of Dispute Resolution
8	Midterm Exam
9	Concept of Mediatorship as a Method of Conflict Resolution
10	Development of Mediatorship in Turkey and All Over the World
11	Mediatorship Process
12	Types of Mediatorship
13	Types of Mediatorship
14	Overall Assessment

Recomended or Required Reading

Conflict Management in The Workplace, Shay and Margaret McConnon, Third Edition, 2008,
Oxford.
Uyuşmazlık Analizi ve Çözümü:Insan Uyuşmazlıklarının Kaynakları ve Çözüm Paradigmaları,
Muzaffer Tercan Yılmaz, 2006, Nobel Yayınevi
Çatışmaları Aşarak Dönüştürmek:Çatışma Çözümüne Giriş, Johan Galtung(Çev:Havva Kök),
2009, Ankara, Usak Yayınları
Iş Hayatında Uzlaşma Ilkeleri, Peter Economy(Çev:E.Sabri Yarmalı), 1997, Istanbul,
Hayat Yayınları

Planned Learning Activities and Teaching Methods

Interactive expression based on the visual presentation of students
Sharing/Explicateing examples of different application
Performing case analysis
Role playing in the classroom

Assessment Methods

SORTING NUMBER	SHORT CODE	LONG CODE	FORMULA
1	MTE	MIDTERM EXAM
2	STT	TERM WORK (SEMESTER)
3	FIN	FINAL EXAM
4	FCG	FINAL COURSE GRADE	MTE * 0.20 + STT* 0.40 + FIN* 0.40
5	RST	RESIT
6	FCGR	FINAL COURSE GRADE (RESIT)	MTE * 0.20 + STT * 0.40 + RST* 0.40

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Lectures	13	3	39
Preparation for midterm exam	2	6	12
Preparation for final exam	1	7	7
Preparations before/after weekly lectures	13	5	65
Preparing assignments	1	10	10
Preparing presentations	1	6	6
Final	1	3	3
Midterm	1	3	3
TOTAL WORKLOAD (hours)			145

Contribution of Learning Outcomes to Programme Outcomes

PO/LO	PO.1	PO.2
LO.1	4	4
LO.2	4	5
LO.3	4	5
LO.4	5	4
LO.5	5	5

COURSE UNIT TITLE

DEGREE PROGRAMMES

Description of Individual Course Units

Offered By

Level of Course Unit

Course Coordinator

Offered to

Course Objective

Learning Outcomes of the Course Unit

Mode of Delivery

Prerequisites and Co-requisites

Recomended Optional Programme Components

Course Contents

Recomended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods

Further Notes About Assessment Methods

Assessment Criteria

Language of Instruction

Course Policies and Rules

Contact Details for the Lecturer(s)

Office Hours

Work Placement(s)

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes

CONTACT INFORMATION