COURSE UNIT TITLE

Offered By

Industrial Engineering

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR ŞEYDA AYŞE YILDIZ

Offered to

Industrial Engineering

Course Objective

Business Process Management (BPM) is the set of concepts, methods, and tools that help organizations define, implement, measure and improve their end-to-end processes. The course addresses the methods and techniques required to analyze, design, implement, automate, and evaluate business processes. This course leads students through the phases of the Business Process Management lifecycle, which consists of the stages goal setting, process design, process implementation, process enactment and measurement, and process evaluation. Structured along the phases of the Business Process Management (BPM) life cycle, students learn to analyze organizational performance from a process perspective, redesign processes using value-focused techniques, design workflows and implement them in BPM systems, simulate new process designs, and create process analytics applications using dashboards. The course leads students from process discovery through conceptual and technical process design through the implementation and management of workflows to the structure of process-aware information systems. Upon completion of this course students will be able to assess the efficiency and effectiveness of an organization from a process perspective, conduct process improvement projects, and determine the role of technology in supporting corporate processes.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

Damij, Nadya; Damij, Talib. Process Management. A Multi-Disciplinary Guide to Theory, Modeling and Methodology. Sprinher, Heidelberg, 2014, ISBN 978-3-642-36638-3
Harmon, Paul. Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals. 2nd Edition, Morgan Kaufmann, San Francisco, ISBN-10: 0123741521, ISBN-13: 978-0123741523
Supplementary Book(s):
Jeston, John; Nelis, Johan. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-Heinemann, 2006, pp. 464, ISBN 0750669217
Davis, R. An Introduction to Business Process Modeling with the ARIS design platform: Getting started with BPM, (1st ed.) Springer, New York, 2007

Planned Learning Activities and Teaching Methods

Lecture / Case Study / Student Individual Assignment/ Team Assignment Project/ Readings from texts and selected relevant articles and publications

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Assoc.Prof.Dr. ŞeydaTopaloğlu, seyda.topaloglu@deu.edu.tr

Office Hours

Assoc.Prof.Dr. ŞeydaTopaloğlu, Afternoons on Monday and Tuesday

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes