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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS LGM 3004 TOTAL QUALITY MANAGEMENT IN LOGISTICS COMPULSORY 3 0 0 5

Offered By

Logistics Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

INSTRUCTOR VOLKAN ÇETINKAYA

Offered to

Logistics Management

Course Objective

The objective of this course is to provide a total quality management view.

Learning Outcomes of the Course Unit

1   To understand quality concept in a strategic view. 2   To learn the quality management process. 3   To explore the main functions of sustainable and preventive quality management 4   To learn the applications in quality management. 5   To learn quality management systems.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Quality, Total Quality Concept 2 Process Management 3 Process Management 4 Prerequisites and stages of Total quality management evolution 5 Business excellence models 6 Quality function deployment 7 Planning and leadership achieving quality 8 Mid-Term 9 Quality management methods 10 Employees' participation in quality improvement processes 11 Quality circles 12 Sustainable quality development 13 Total quality management implementations 14 Presentation 15 Presentation 16 Final Exam

Recomended or Required Reading

Introduction to International Economics, Second Edition, Salvatore, Dominick, John Wiley, 2010.

Planned Learning Activities and Teaching Methods

Literature review, case studies,data analysis

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 ASG ASSIGNMENT 3 FINS FINAL EXAM 4 FCG FINAL COURSE GRADE MTE * 0.30 + ASG * 0.10 + FINS * 0.60 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + ASG * 0.10 + RST * 0.60

Further Notes About Assessment Methods

None

Assessment Criteria

Oral and written competencies regarding the use of knowledge, abilities and skills in the field of Total Quality Management in terms of research, investigation and evaluation will be evaluated.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 13 2 26 Tutorials 13 2 26 Preparations before/after weekly lectures 12 3 36 Preparation for midterm exam 1 6 6 Preparation for final exam 1 10 10 Preparing assignments 1 12 12 Preparing presentations 1 5 5 Final 1 2 2 Midterm 1 2 2 TOTAL WORKLOAD (hours) 125

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 LO.1 3 3 3 3 3 3 3 3 LO.2 5 5 3 3 5 3 5 3 3 5 LO.3 5 5 3 3 3 3 3 LO.4 5 5 5 5 3 3 3 3 LO.5 5 5 3 3 3 5 3 3