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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS SEC 3018 TICKETING ELECTIVE 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR OSMAN AVŞAR KURGUN

Offered to

Tourism Management

Course Objective

Students will be informed of the issue of global distribution systems and making arranging tickets using these systems is to gain the ability to execute the ticketing process.

Learning Outcomes of the Course Unit

1   Understand the importance of information systems in tourism 2   Have knowledge about the main airways, ticketing rules, regulations, geography and codes 3   Being able to analyze and implement the ticketing process 4   Have knowledge about global distribution system 5   Being able to achieve steps to ticketing 6   Being able to make calculation of single-trending price, going turn price and special price 7   Being able to make reservation using automated ticketing programs and creating of Passenger Name Record (PNR)

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Introduction to the ticketing issue, Basic Concepts of Ticketing 2 Type of Trip, IATA Area, Direction Codes 3 Standard Flights (depending on IATA) Must Be Included Features 4 Standard Flights (depending on IATA) Must Be Included Features 5 International Ticketing Process 6 Global Distribution Systems and Regulation of Ticketing Systems 7 Midterm Exam 8 Midterm Exam 9 Airline Fares, Price Calculation Journey Calculations 10 Pricing Unit Concept to by Fee Calculation (OWA Pricing Unit), Oneway Subjourney 11 Pricing Unit Concept to by Fee Calculation (Return Pricing Unit) Return Subjourney 12 Excursion and PEX Tickets 13 Making the Hotel Reservation 14 Presentation 15 Final Exam 16 Final Exam

Recomended or Required Reading

Temel kaynak: Esin Özkan Yürik ve Adnan Türksoy, Havayolu Ulaşımı ve Biletleme (Ticketing), Turhan Kitabevi, Ankara, 2002. Yardımcı kaynaklar: IATA PAT kitapları 2011.

Planned Learning Activities and Teaching Methods

Lectures, presentations, group work

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCGR FINAL COURSE GRADE MTE*0.40+FIN * 0.60 4 RST RESIT 5 FCG FINAL COURSE GRADE MTE*0.40+RST * 0.60

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 4 48 Preparations before/after weekly lectures 12 4 48 Preparation for midterm exam 1 8 8 Preparation for final exam 1 8 8 Preparing assignments 1 4 4 Preparing presentations 1 4 4 Midterm 1 2 2 Final 1 2 2 TOTAL WORKLOAD (hours) 124

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 LO.1 5 5 5 LO.2 5 5 5 LO.3 5 5 5 LO.4 5 5 5 5 LO.5 5 5 5 5 LO.6 5 5 5 5 5 5 LO.7 5 5 5 5 5