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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 2016 ROOMS DIVISION MANAGEMENT COMPULSORY 3 0 0 3

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR OSMAN AVŞAR KURGUN

Offered to

Tourism Management

Course Objective

To make students learn detailed information about management, room division organization chart, duty distribution, room price determination methods, return management system.

Learning Outcomes of the Course Unit

1   To be able to comprehend room management principles in hotel enterprises 2   To be able to comprehend room management principles in hotel enterprises 3   To be able to comprehend room price determination methods 4   To be able to comprehend return management in hotel business 5   To be able to comprehend the changes and applications of reservations in hotel business

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Management functions in terms of hotel operations 2 Reservation statistics (No-show, Walk-in, Cancel etc) 3 Room management organization 4 Analyzing room prices 5 Pricing in room division 6 Daily room reports and details 7 Mid-term exam 8 Mid-term exam 9 Yield Management in Hotel Operations 10 The role and importance of pricing in room management 11 Creating ideal yield management 12 Revenue management as a pricing method in room management 13 Room division and information technology 14 Steps in setting up a revenue management system in hotel business 15 Final exam 16 Final exam

Recomended or Required Reading

Main Reference: Hülya Kurgun, Odalar Bölümü Yönetimi, Ankara, Detay Yayıncılık. Other References: Meryem Akoğlan Kozak, Kat Hizmetleri Yönetimi, Ankara, Detay Yayıncılık Hasan Hussain, Hotel Room Division Management, Saarbrücken, Lambert Academic Publishing

Planned Learning Activities and Teaching Methods

Lectures and case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCGR FINAL COURSE GRADE MTE*0.40+FIN * 0.60 4 RST RESIT 5 FCG FINAL COURSE GRADE MTE*0.40+RST * 0.60

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 1 12 Preparation for midterm exam 1 12 12 Preparation for final exam 1 12 12 Midterm 1 2 2 Final 1 2 2 TOTAL WORKLOAD (hours) 76

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 LO.1 5 5 5 5 5 LO.2 5 5 5 LO.3 5 5 LO.4 5 5 LO.5 5 5 5