COURSE UNIT TITLE

: KNOWLEDGE MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
BIS 5015 KNOWLEDGE MANAGEMENT ELECTIVE 3 0 0 5

Offered By

Business Information Systems (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

INSTRUCTOR JOSHUA DAVID COWLEY

Offered to

Business Information Systems (English)

Course Objective

This course aims to explain importance of knowledge for business and management, present key concepts and processes of knowledge management . It focuses on how knowledge is created, captured, represented, stored and reused so as to fully leverage the intellectual assets of a firm. The tools and techniquesfor knowledge acquisition, assessment, evaluation, management, organization and dissemination are applied to business situations. Topics include knowledge generation, knowledge coordination and codification, knowledge transfer and reuse, technologies and knowledge management and knowledge management strategies.

Learning Outcomes of the Course Unit

1   analyze the role of knowledge management in attainment of financial and economical objectives, quality and process improvement, and innovation.
2   apply knowledge management models and technologies to business situations.
3   create a knowledge management system for an organization.
4   create a knowledge management plan to leverage opportunities to create, capture,
5   conduct analysis of appropriate financial and economic data necessary to
6   communicate effectively in a variety of modes within a business environment
7   demonstrate the ability to strategically lead individuals and organizations in a global context as a team member.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to Knowledge Management
2 Work With Knowledge in History Important Concepts of Knowledge Explicit and tacit knowledge. Knowledge conversion.
3 Work with tacit knowledge apprenticeship and coaching, communities, storytelling
4 Work with tacit knowledge apprenticeship and coaching, communities, storytelling
5 Knowledge strategy.
6 Organizational structures and knowledge management.
7 Midterm exam
8 Measurement of knowledge management activities
9 Knowledge market.
10 Absorptive capacity, knowledge chain and their influence on work with knowledge in organization
11 Knowledge management and environment, attention and learning styles.
12 Inhibitors of work with knowledge and knowledge management.
13 Presentations
14 Presentations

Recomended or Required Reading

Davenport, T. (2005). Thinking for a living: how to get better performances and results from knowledge workers. Boston, MA: Harvard Business School Press.
Rao, M. (2004). Knowledge management tools and techniques. Boston, MA: Butterworth-Heinemann.
Foss, N. J., Pedersen, T., Pyndt, J. & Schultz, M. (2012). Innovating Organization and Management: New Sources of Competitive Advantage. Cambridge University Press.
Supplemental material to be assigned.

Planned Learning Activities and Teaching Methods

1. Lectures
2. Case-studies
3. Team-work
3. Reading

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 + STT* 0.40 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.40 + RST* 0.40


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. The learner will clearly define related concepts of knowledge management processes.
2. The learner will identify the needs and the potential for knowledge management systems in the organizational context.
3. The learner will clearly define strategies of innovation development and change management process
4. The learner will identify and analyze the environmental conditions in order to set an knowledge management policy.
5. The learner will critically analyze challenges in knowledge management .

Language of Instruction

English

Course Policies and Rules

Participation in class and preparation in advance are required.

Contact Details for the Lecturer(s)

omur.ozmen@deu.edu.tr

Office Hours

To be announced at the first lecture.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 13 2 26
Preparation for midterm exam 1 8 8
Preparation for final exam 1 20 20
Preparing assignments 2 10 20
Preparing presentations 1 10 10
Final 1 3 3
Midterm 1 3 3
TOTAL WORKLOAD (hours) 129

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7
LO.11111
LO.21111
LO.311
LO.411
LO.51
LO.611111
LO.7111

CONTACT INFORMATION
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Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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