COURSE UNIT TITLE

: INTERPERSONAL CONFLICT RESOLUTION AND MEDIATION*

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
PSI 5024 INTERPERSONAL CONFLICT RESOLUTION AND MEDIATION* ELECTIVE 3 0 0 7

Offered By

PSYCHOLOGY

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR ABBAS TÜRNÜKLÜ

Offered to

PSYCHOLOGY

Course Objective

The aim of this course is to teach students interpersonal conflicts, types of conflicts, causes of conflicts, conflict resolution strategies, principles of conflict resolution, negotiation and mediation.

Learning Outcomes of the Course Unit

1   Being able to define basic concepts related to interpersonal conflict resolution.
2   Being able to explain types and causes of interpersonal conflicts, and positive and negative results of conflict resolution process.
3   Being able to give examples in relation to interpersonal conflicts and conflict resolution strategies, and principles.
4   Being able to describe conflict resolution principles.
5   Being able to negotiate interpersonal conflicts face to face.
6   Being able to mediate interpersonal conflicts in order to reach peaceful and constructive agreement.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The nature of interpersonal conflicts
2 Types and causes of interpersonal conlicts
3 Conflict resolution strategies
4 Principles of conflict resolution
5 Principles of conflict resolution
6 Negotiation
7 Negotiation
8 Midterm
9 Negotiation practice
10 Mediation
11 Mediation
12 Mediation
13 Mediation practice
14 Mediation practice

Recomended or Required Reading

1. Barsky, E. A. (2000). Conflict resolution for the helping professions. Stamford: Brooks / Cole, Thomson Learning.
2. Bush, R., A., B. & Folger, J., P. (2005). The promise of mediation: The transformative approach to conflict (revised version). USA: Jossey-Bass
3. Fisher, R,. Ury, W. ve Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd Ed.). USA: Penguin Boks.
4. Ildır, G. (2003). Alternatif uyuşmazlık çözümü: Medeni yargıya alternative yöntemler. Ankara: Seçkin Yayınevi.
5. Karip, E. (1999). Çatışma yönetimi. Ankara: Pegem Yayıncılık.
6. Lulofs, R. S. ve Cahn D. D. (2000). Conflict from theory to action (2nd ed.). Boston: Allyn and Bacon.
7. Moore, C. & Woodrow, P. (2010). Handbook of Global and Multicultural Negotiation. San Francisco: Jossey-Bass.
8. Moore, W. C. (1996). The mediation process: practical strategies for resolving conflict (2nd edit.). San Francisco: Jossey-Bass.

Planned Learning Activities and Teaching Methods

1. Lecture
2. Presentation
3. Answer-Question
4. Discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.40 + STT * 0.10 + FIN* 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + STT * 0.10 + RST* 0.50


*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. LO 1,2,3,4: They will be evaluated by questions in the midterm and final examination.
2. LO 5: It will be evaluated by literature review paper.

Language of Instruction

English

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

abbas.turnuklu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Final 1 20 20
Midterm 1 18 18
Preparations before/after weekly lectures 14 7 98
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 182

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.15
LO.25
LO.355
LO.45
LO.555
LO.655

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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