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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS UKY 8006 QUALITY MANAGEMENT SYSTEMS COMPULSORY 2 0 0 6

Offered By

Distance Learning Non-thesis Master's Degree in Quality Management (M.Sc.)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR ONUR ÖZVERI

Offered to

Distance Learning Non-thesis Master's Degree in Quality Management (M.Sc.)

Course Objective

To introduce the quality management systems , standarts and certifactions that are used in the world and in our country

Learning Outcomes of the Course Unit

1   to be able to explain quality management system and its phisophy. 2   to know quality management system standarts. 3   to be able to explain how to use quality management system in a firm. 4   to be able to establish the quality management sistem in an organization. 5   to be able to establish quality objectives in an organization

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Concept of quality and the relationship between total quality management and quality management system 2 History of quality management systems, ISO 9000 family of standards, quality management principles 3 Quality management principles 4 ISO- 9001:2008 quality management system - introducing and interpretation of clauses 1 - 4. documentation in quality management systems 5 ISO- 9001:2008 quality management system - introducing and interpretation of clauses 5 - 6. 6 ISO- 9001:2008 quality management system - introducing and interpretation of clause 7. 7 ISO- 9001:2008 quality management system - introducing and interpretation of clause 8. 8 ISO-TS 16949: Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations. 9 ISO-TS 16949: Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations. (continuation) 10 ISO-TS 16949: Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations. (continuation) 11 ISO 22000: Introducing the food safety management systems. 12 ISO 22000: Introducing the food safety management systems. (continuation) 13 ISO 9001:2015 draft: Differences from ISO 9001:2008. 14 ISO 9001:2015 draft: Differences from ISO 9001:2008. (continuation)

Recomended or Required Reading

David Hoyles, ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard, Sixth Edition: Using the standards as a framework for business improvement

Planned Learning Activities and Teaching Methods

1- Class Lecturing , 2- Lectures on applications , 3- Presentations of Case Studies, 4- Discussion and analysis of case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 STT TERM WORK (SEMESTER) 3 FCGR FINAL COURSE GRADE 4 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + FN* 0.60 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + RST* 0.60 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 2 28 Preparation for midterm exam 1 10 10 Preparations before/after weekly lectures 14 3 42 Preparation for final exam 1 10 10 Preparing assignments 3 20 60 Final 1 2 2 Midterm 1 2 2 TOTAL WORKLOAD (hours) 154

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 LO.1 5 3 3 2 3 4 LO.2 4 3 2 2 3 3 3 LO.3 4 4 3 2 3 2 3 4 3 4 LO.4 4 4 3 2 3 3 4 LO.5 5 4 4 2 4 3 3 2 4