Dokuz Eylül University Information Package / Courses Catalog

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type Of Course	D	U	L	ECTS
ÇEK 6067	COMMUNICATION MANAGEMENT	ELECTIVE	3	0	0	8

Offered By

Labour Economics and Industrial Relations

Level of Course Unit

Third Cycle Programmes (Doctorate Degree)

Course Coordinator

ASSISTANT PROFESSOR CEMILE ÇETIN

Offered to

Labour Economics and Industrial Relations

Course Objective

The purpose of this course is to develop students' communication abilities and create awareness about proper communication which is the starting point of problems on shares held in different levels almost all aspects of life.

Learning Outcomes of the Course Unit

1	Being able to leran and use emphaty
2	Being able to develop listening skills
3	Being able to use verbal communication successfully
4	Being able to perform emotion management
5	Being able to use different communication tools

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week	Subject	Description
1	The Concept of Communication
2	Communication Theories
3	Communication Process
4	Communication Types
5	Communication Problems
6	Perceptions in Communication
7	Midterm Exam
8	Midterm Exam
9	Communication Tools
10	Causes and Consequences of Communication Conflicts
11	Communication Barriers
12	Methods to Eliminate Communication Barriers
13	Positive Stress Management
14	Empathy in Communication

Recomended or Required Reading

Iletişim Becerileri, Mckay Matthew; Davis, Martha; Fanning, P; Iletişim Becerileri, Ankara, HYP Yayımcılık, 1995
Şiddetsiz Iletişim Bir Yaşam Dili; Marshall B. Rosenberg(Çev:Gülden Şen, Mahmut Tuna), Sistem Yayıncılık, 2003
Barış Sanatı, Sun Tzu, Istanbul, Dharma, 2004
Iletişim Çatışmaları ve Empati, Üstün Dökmen, Sistem yayıncılık, 2008
Işletmelerde Iletişim ve Iki Otel Işletmesi Üzerinde Bir Çalışma, Seher Ceylan, Pamukkale Üniversitesi Yayımlanmamış Yüksek Lisans Tezi, 2003

Planned Learning Activities and Teaching Methods

Interactive expression based on the visual presentation of students
Sharing/Explicateing examples of different application
Performing case analysis
Role playing in the classroom

Assessment Methods

SORTING NUMBER	SHORT CODE	LONG CODE	FORMULA
1	MTE	MIDTERM EXAM
2	STT	TERM WORK (SEMESTER)
3	FIN	FINAL EXAM
4	FCG	FINAL COURSE GRADE	MTE * 0.40 + STT * 0.30 + FIN* 0.30

*** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Lectures	14	3	42
Tutorials	2	3	6
Preparations before/after weekly lectures	13	8	104
Preparation for midterm exam	1	14	14
Preparation for final exam	1	16	16
Preparing assignments	1	14	14
Preparing presentations	1	10	10
Midterm	1	2	2
Final	1	2	2
TOTAL WORKLOAD (hours)			210

Contribution of Learning Outcomes to Programme Outcomes

PO/LO	PO.1	PO.2	PO.3	PO.4	PO.5
LO.1	1	1	1	1	1
LO.2
LO.3	1	1	1	1	1
LO.4
LO.5	1	1	1	1	1

COURSE UNIT TITLE

DEGREE PROGRAMMES

Description of Individual Course Units

Offered By

Level of Course Unit

Course Coordinator

Offered to

Course Objective

Learning Outcomes of the Course Unit

Mode of Delivery

Prerequisites and Co-requisites

Recomended Optional Programme Components

Course Contents

Recomended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods

Further Notes About Assessment Methods

Assessment Criteria

Language of Instruction

Course Policies and Rules

Contact Details for the Lecturer(s)

Office Hours

Work Placement(s)

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes

CONTACT INFORMATION