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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS DBA 6377 SEMINAR IN ADVANCED TOPICS OF QUALITY MANAGEMENT ELECTIVE 3 0 0 8

Offered By

Business Administration (English)

Level of Course Unit

Third Cycle Programmes (Doctorate Degree)

Course Coordinator

PROFESSOR BURCU ILTER

Offered to

Business Administration (English)

Course Objective

The main objective of this course is to provide the establishment of a sustainable system for quality management activities in the companies.

Learning Outcomes of the Course Unit

1   gain an integrated approach to quality management activities 2   inform about the main structure of the quality assurance systems 3   utilize from quality tools 4   recognize the strategic importance of the quality control activities for the success of a company

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Introduction to Quality Management 2 Total Quality Management 3 Article Review about Total Quality Management from Journal of Quality Management 4 Service Quality Design 5 Article Review about Service Quality Design from Journal of Quality Management 6 Mid-term 7 Quality Tools, Article Review about Quality Tools from Journal of Quality Management 8 Quality Function Deployment 9 Article Review about Quality Function Deployment from Journal of Quality Management 10 The Construction Phases of Quality Assurance System 11 Article Review about Quality Assurance Systems from Journal of Quality Management 12 Presentations 13 Presentations 14 Presentations

Recomended or Required Reading

Journal of Quality Management Foster, S.T. (2001). Managing Quality An Integrative Approach, Prentice-Hall, Inc. Upper Saddle River, New Jersey.

Planned Learning Activities and Teaching Methods

Lecture, discussions, article review.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 STT TERM WORK (SEMESTER) 3 FIN FINAL EXAM 4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40 *** Resit Exam is Not Administered in Institutions Where Resit is not Applicable.

Further Notes About Assessment Methods

None

Assessment Criteria

1. The learner will be fully prepared to discuss reading weekly assignments. 2. The learner will participate the article reviews in the lesson. 3. The learner will use quality tools. 4. The learner will make and present an for a real production problem.

Language of Instruction

English

Course Policies and Rules

All assignments should be submitted on time. Otherwise will not be accepted.

Contact Details for the Lecturer(s)

askin.ozdagoglu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 12 3 36 Preparations before/after weekly lectures 12 8 96 Preparation for final exam 1 15 15 Preparing assignments 1 35 35 Preparing presentations 1 6 6 Final 1 2 2 TOTAL WORKLOAD (hours) 190

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 LO.1 5 LO.2 3 LO.3 5 LO.4 3