Dokuz Eylül University Information Package / Courses Catalog

General Description

History

Dokuz Eylül University, Graduate School of Social Sciences, Department of Total Quality Management was established in 2000. When the Department of Total Quality Management was established, Total Quality Management Masters Program and Total Quality Management Non-Thesis Masters Program were opened as programs of interdisciplinary graduate program. In the academic year of 2010-2011 the names of Total Quality Management Masters Program and Total Quality Management Non-Thesis Masters Program changed to the Quality Management Masters Program and Quality Management Non-Thesis Masters Program. This program aims to contribute to the training of specialized personnel which can act important role in quality planning, control and improvement activities in manufacturing and service industry sectors. Education language of the program is Turkish.

Qualification Awarded

Master`s Degree in Quality Management (M.Sc.)

Level of Qualification

Second Cycle (Master's Degree)

Specific Admission Requirements

First Cycle (Bachelor's Degree) diploma; a minimum score of 55 from the Academic Graduate Education Entrance Examination (ALES) in the related field or GRE/GMAT equivalent; a minimum score of 50 from the Foreign Language Exams (ÜDS/KPDS/YDS/e-YDS/YÖKDİL) or from equivalent foreign language proficiency exam approved by OSYM or a minimum score of 55 from DEU School of Foreign Languages English Proficiency Test. Transcript; a minimum score of 65 from the graduate school academic proficiency exam.

Specific Arrangements for Recognition of Prior Learning (Formal, Non-Formal and Informal)

According to the Regulations of Dokuz Eylül University for Graduate Schools, students are not connected to the right for internal transfer, previously taken courses at another graduate programme by another university with a successful grade may be recognized by the related programmes after the letter of the students includes course contents and the transcript, and by the recommendation of the head of the departments and by the decision of the Board of Directors. The courses taken by the outgoing Exchange students have the recognition at the school either as compulsory or elective.

Qualification Requirements and Regulations

2 years (excluding one year of English Preparatory School), 2 semesters per year, 16 weeks per semester, 120 ECTS in total.

Profile of the Programme

In Dokuz Eylul University, Graduate School of Social Sciences, Department of Total Quality Management, Quality Management Masters Program has 15 faculty members from different disciplines and three research assistants. There are 40 computers (Lab) for the use of students and teaching and these computers can be used everyday during the week from 8.30 to 17.00. To support our students to work on their thesis or projects; library, computer lab and wireless network connection is available. Turkish is the language for the courses which offered at the program.

Key Learning Outcomes

1	Being able to interiorize the philosophy of quality and having fundamental knowledge and motivation to continuously improve business processes.
2	Having fundamental knowledge of establishment and operation of the quality cost systems which are important in the measurement of the success of quality management systems and using the results of the data analysis in management decisions.
3	Being able to increase performance of business processes efficiently by using necessary administrative and statistical techniques and problem-solving approaches.
4	Being able to manage team members who take part in the projects related to quality management and quality improvement.
5	Having knowledge of quality, quality management systems and quality/productivity improvement concepts and knowledge of methods which are necessary to implement these concepts.
6	Having knowledge of making quality as a part of corporate strategy and thus making the quality management systems built-in.
7	Having knowledge of using management, engineering and statistical disciplines synchronized and interactive in quality management.
8	Being able to think analytical and be systematic in quality-related events.
9	Being able to inform team members on issues related to quality management.
10	Being able to monitor quality literature and developments in the world and potential of contributing them.
11	Being abe to take responsibility as a team manager or team member by analysing and discussing the strategic planning, performance management, quality management and improvements to support the theoretical knowledge about the quality.

Occupational Profiles of Graduates with Examples

Graduates who completed the Quality Management Masters Program can be employed in the quality departments of public or private enterprises and can be executed through the following tasks:
- Work as a management representative or responsible for the quality management system in the establishment and the administration of the quality management systems in industrial organizations.
- Perform internal audits of the quality management system.
- Work in quality control activities.
- Work in the quality planning and improvement activities implemented during the design and development of product and manufacturing process.
- Work efficiently as a team member in the improvement teams and as a manager in the projects which solves quality related problems.
- Work as research assistant, faculty member or lecturer in related departments of universities.

Access to Further Studies

May apply to third cycle programmes.

Course Structure Diagram with Credits

Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
In Quality Management Masters Program %60 of the courses that students take every semester are compulsory and %40 of them are disjunctive and students who successfully complete courses in two semester, required to execute their thesis and succeeded in the last semester. . There are no prerequisite required for taking the courses. In program courses which is formed of theoretical lectures formed it is important to take advantage of other disciplines which take the basis of Quality Management Program and be able to have advanced knowledge of these disciplines and be able to analyze the concepts and ideas in the field of Quality Management by the scientific methods, interpret and evaluate data, be able to apply the innovations and innovative work principles in the field.
T: Theoretical P: Practice L: Laboratory B: Spring Semester G: Fall Semester H: Full Year
1 .Semester:
G	1	SBE 5000	TECHNIQUES OF SCIENTIFIC RESEARCH AND PUBLICATION ETHICS	COMPULSORY	3	0	0	5
G	2	TKY 5045	QUALITY MANAGEMENT PHILOSOPHY	COMPULSORY	3	0	0	7
G	3	TKY 5023	STRATEGIC MANAGEMENT	COMPULSORY	3	0	0	6
G	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	12
TOTAL:								30

1 .Semester Elective:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
G	1	TKY 5025	LEAN PRODUCTION	ELECTIVE	3	0	0	6
G	2	TKY 5035	PROJECT MANAGEMENT (ENG)	ELECTIVE	3	0	0	6
G	3	TKY 5043	INNOVATION IN QUALITY MANAGEMENT	ELECTIVE	3	0	0	6
G	4	TKY 5031	SERVICE QUALITY	ELECTIVE	3	0	0	6
G	5	TKY 5033	HUMAN RESOURCES MANAGEMENT AND INDUSTRIAL PSYCHOLOGY	ELECTIVE	3	0	0	6
G	6	TKY 5029	LEADERSHIP AND TEAM MANAGEMENT	ELECTIVE	3	0	0	6

2 .Semester:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
B	1	TKY 5002	QUALITY MANAGEMENT SYSTEMS	COMPULSORY	3	0	0	5
B	2	TKY 5096	SEMINAR	COMPULSORY	0	2	0	2
B	3	TKY 5034	STATISTICAL QUALITY CONTROL	COMPULSORY	3	0	0	5
B	4	TKY 5022	PROCESS AND QUALITY IMPROVEMENT TECHNIQUES	COMPULSORY	3	0	0	5
B	5	TKY 5098	FIELD STUDY	COMPULSORY	2	0	0	3
B	0	-	ELECTIVE COURSE	ELECTIVE	-	-	-	10
TOTAL:								30

2 .Semester Elective:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
B	1	TKY 5028	ADVANCED STATISTICAL QUALITY IMPROVEMENT METHODS	ELECTIVE	3	0	0	5
B	2	TKY 5014	QUALITY ECONOMICS	ELECTIVE	3	0	0	5
B	3	TKY 5036	INFORMATION TECHNOLOGIES FOR QUALITY	ELECTIVE	3	0	0	5
B	4	TKY 5026	QUALITY AUDITS	ELECTIVE	3	0	0	5
B	5	TKY 5032	ORGANIZATIONALLY CHANGE AND DEVELOPMENT (ENG)	ELECTIVE	3	0	0	5

3.Semester:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
G	1	TKY 5099	THESIS	COMPULSORY	0	0	0	30
TOTAL:								30

4.Semester:
Semester	No	Course Unit Code	Course Unit Title	Type of Course	T	P	L	ECTS
B	1	TKY 5099	THESIS	COMPULSORY	0	0	0	30
TOTAL:								30

Examination Regulations, Assessment and Grading

Evaluation and assessment methods for each course is defined in the the Course Description Form which is prepared by related faculty member / s and included in the information package. Exams and course success notes is subject to the relevant articles of the DEU Regulation on Graduate Education.
Dokuz Eylul University, Graduate Education Regulation web address: http://www.sbe.deu.edu.tr/sbe/mevzuat

Graduation Requirements

Second Cycle (Master's Degree) Programme with thesis is comprised of courses (at least 55 ECTS), a seminar (2 ECTS) and field study (3 ECTS) and thesis (60 ECTS), in total 120 ECTS credits. Students must have minimum Cumulative Grade Point Average (CGPA) of 2.50 / 4.00 and completed all the courses with at least CB / S / TP grades.

Mode of Study (Full-Time, Part-Time, E-Learning )

Full-time

Programme Director or Equivalent

Head of the Department: Prof. Dr. Gülizar Kurt Gümüş
Phone: 0 232 301 82 29
E-mail: guluzar.kurt@deu.edu.tr

DEGREE PROGRAMMES