COURSE UNIT TITLE

:

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
SHS 1003 COMMUNICATION SKILLS ELECTIVE 2 1 0 3

Offered By

Vocational School of Healthcare

Level of Course Unit

First Cycle(Bachelor's Degree)/Second Cycle(Master's Degree)

Course Coordinator

INSTRUCTOR SERÇIN SUN IPEKEŞEN

Offered to

Anesthesia
First And Emergency Aid Technician
Medical Documentation and Secretariat
Ambulance and Emergency Care
Medical Laboratory Techniques
Audiometry
Medical Imaging Techniques
Vocational School of Healthcare
Nuclear Medicine Techniques
Radioterapy
Paramedics
Radiology
Medical Laboratory Technology

Course Objective

The aim of the lecture: The aim of the lecture is to help the students to develop proper and healthy communication abilities, using theoretical knowledge and techniques regarding communcation abilities. One of the primary targets of this aim is to gain their self awareness in communication.

Learning Outcomes of the Course Unit

1   They can express what should be done in an effective communication
2   They can describe communication types, communication channels and interpersonal communication elements.
3   They can express the importance of listening and also how to use effective listening in their daily life.
4   They can express the importance of body langauage and how to use it in communication.
5   They can perform giving and receiving proper feedback
6   They can comprehend the importance of empathy and can describe how to emphatize with in daily life.
7   They will know the definition of assertiveness, and they will have the knowledge of their own assertiveness level and also the assertive behaviour model. They can express how to defend their rights without violating others rights.
8   They can express the importance of responsibility in life and how it effects the course of life to have responsibility.
9   They can perform effective talking techniques on the phone.
10   They can perform proper abilities to cope with the obstacles that prevent them to do their job; and they can communicate effectively with the other people regarding their differences as a health care staff.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Meeting, discussion the targets of the lecture, the expectation of students regarding the lecture.
2 What is communication and why it is required.
3 The characteristics of communication
4 Types of communication
5 Listening
6 Communication on the phone
7 Feedback
8 Empathy
9 Elements in the period of developing empathy
10 Assertiveness
11 Basic elements in the period of acquiring assertive behaviour
12 Responsibility and its role in communication

Recomended or Required Reading


1. Dökmen Ü. Iletişim Çatışmaları ve Empati. Sistem Yayıncılık, Istanbul, 1998
2. Cüceloğlu D. Insan Insana. Altın Kitaplar Yayınevi, Istanbul, 1987
3. Cüceloğlu D. Keşkesiz Bir Yaşam Için Iletişim. Remzi Kitabevi, Istanbul, 2002
4. Cüceloğlu D. Içimizdeki Biz Kalite Bilincinin Temeli . Geliştirici Kitaplar Dizisi, Istanbul, 1996
5. McCay M, Martha D, Patrick F. Iletişim Becerileri. Hekimler Yayın Birliği, Ankara, 2006
6. Gormly A V (ed). Understanding Psychology. Gloncoe / McGraw-Hill, NewYork, 1997
7. Steiner C, Şahin M. Güç Oyunları ve Gücün Öteki Yüzü. Pegem Akademi Yayınları, Ankara, 2011
8. Alberti R, Emmons M. Atılganlık. Hekimler Yayın Birliği, Ankara, 2002

Planned Learning Activities and Teaching Methods

Using powerpoint technique to do the presentation which includes the lecture topics; making discussions with the students about the topics; also using drama technique to present some topics and then practising it using re-enactment technique.

Assessment Methods

Successful / Unsuccessful

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Uzman Psikolog Meral AVCI ( Clinical Psychologist )
Dokuz Eylül University Hospital Department of Pediatric Neurology
Child and Family Centre
Phone: 02324126222
E-mail : meral.avci@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 1 12
Tutorials 12 2 24
Preparations before/after weekly lectures 12 1 12
Preparation for midterm exam 2 5 10
Preparation for final exam 1 5 5
Preparing presentations 1 6 6
Midterm 2 2 4
Final 1 2 2
TOTAL WORKLOAD (hours) 75

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16
LO.155
LO.255
LO.35
LO.45
LO.555
LO.655
LO.75
LO.855
LO.95
LO.105

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2012 DEÜ. BİD

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