COURSE UNIT TITLE

: COMMUNICATION SKILLS IN MEDICAL EDUCATION

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TEG 5022 COMMUNICATION SKILLS IN MEDICAL EDUCATION ELECTIVE 1 0 0 4

Offered By

Medical Education

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

ASSOCIATE PROFESSOR SEMA ÖZAN

Offered to

Medical Education

Course Objective

Acquisition of knowledge and skills in importance of basic communication skills in healthcare services, doctor-patient relationships, importance of communication skills in complicated and difficult situations, group dynamics.

Learning Outcomes of the Course Unit

1   To explain the items of basic communication skills
2   To explain the principles of listening, verbal and non-verbal communication, empathy and assertivity skills
3   To explain the principles of effective feedback receiving and giving
4   To discuss the role of basic communication skills in group dynamics
5   To explain the role of communication skills in trainer s approach

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 What is communication Communication skills items Listening skills Verbal communication skills, Verbal communication skills Non-verbal communication skills Empathy skills Empaty stages Assertivity skills Importance of feedback in education The principles of effective feedback receiving and giving Literature discussion
2 Trainer s communication skills Students attitudes and approaches Communication skills through group dynamics Communication in difficult situations Doctor-patient relationship Communication in teamwork Movie projection and discussion Literature discussion

Recomended or Required Reading

Lloyd M, Bor R. Why is good communication important Com mu ni ca ti on Skills for Medi ci ne. 1st ed. Lon don: Churc hill Li ving ston Inc.,1996.
Maguire P. Can communication skills be taught Br J Hosp Med 1990;43(3):215-6.
Dökmen U. Interpersonal communication in our art and daily life: Either fear of wisdom or loneliness. Communication Conflicts and Empathy In Art and Daily Life. 3rd ed. Is tan bul: Sistem Publisher; 1996. p.207-302.
Gordon T, Ed wards WS. Communication barriers.
Ma king the patient your partner. Communication skills for doctors and ot her
care giver. 1st ed. Is tan bul: Sistem Publisher; 1997. p.106-29.
Silver man J, Kurtz SM, Draper J. Defining what to teach and learn: An overview of communication skills curriculum. Skills for Communicating with Patients. 1st ed. Abingdon, UK: Radc lif fe Me di cal Press, 1998. p.1-17.

Planned Learning Activities and Teaching Methods

Lecture
Literature discussion
Movie presentation and discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 ASG ASSIGNMENT
3 PAR PARTICIPATION
4 FIN FINAL EXAM
5 FCGR FINAL COURSE GRADE MTE * 0.30 + ASG * 0.20 +PAR* 0.10 + FIN*0.40
6 RST RESIT
7 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + ASG * 0.20 +PAR* 0.10 + RST*0.40

Further Notes About Assessment Methods

None

Assessment Criteria

min score: 75/100

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

sema.ozan@deu.edu.tr

Office Hours

14.00-16.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 15 1 15
Tutorials 1 3 3
Case study 1 3 3
Preparing presentations 2 3 6
Preparations before/after weekly lectures 2 15 30
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparing assignments 1 12 12
Final 1 3 3
Midterm 1 3 3
TOTAL WORKLOAD (hours) 100

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13
LO.15
LO.25
LO.35
LO.45
LO.55

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2012 DEÜ. BİD

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