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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS TUR 2032 HOTEL AUTOMATION SYSTEMS COMPULSORY 2 2 0 5

Offered By

Tourism and Hotel Management

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASISTANT PROFESSOR YEŞIM COŞAR

Offered to

Tourism and Hotel Management

Course Objective

Give information about.

Learning Outcomes of the Course Unit

1   To have knowledge about information technology that is intensely used in tourism. 2   Able to apply reservation procedures in OPERA. 3   Able to apply registration procedures in OPERA . 4   Able to apply cashiering procedures in OPERA . 5   Able to apply rooms management procedures in OPERA .

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Information Technologies in Tourism 2 Reservation Procedures 3 Registration Procedures 4 Cashiering Procedures 5 Rooms Management 6 Housekeeping Procedures 7 Overview and summary 8 Midterm Exam 9 Reporting 10 Financial Reports 11 Forecast Reports 12 Yield Management 13 Quick Keys 14 Night Audit 15 Final Exam 16 Final Exam

Recomended or Required Reading

Alev Sökmen (2009). Konaklama Işletmelerinde OPERA-PMS Otomasyon Programı, Ankara:Detay Yayıncılık.

Planned Learning Activities and Teaching Methods

There will be four lecture sessions which the first two hours are theoretical and two hour is for application.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 2 3 4 5

Further Notes About Assessment Methods

None

Assessment Criteria

If needed, other assessment methods can be added to the table given below.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Tutorials 13 2 26 Lectures 13 2 26 Preparations before/after weekly lectures 12 3 36 Preparation for midterm exam 1 20 20 Preparation for final exam 1 10 10 Preparation for quiz etc. 1 5 5 Preparing presentations 1 5 5 Final 1 1 1 Midterm 1 1 1 TOTAL WORKLOAD (hours) 130

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 LO.1 5 LO.2 5 LO.3 5 LO.4 5 LO.5 5 5